NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Cmh Nissan Midrand
How is Cmh Nissan Midrand rated on Hellopeter?
Hellopeter has tracked Cmh Nissan Midrand across 64 reviews. Cmh Nissan Midrand hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Cmh Nissan Midrand? Write a review to help others decide.
Recent reviews (3)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2022
Delays on refund and claims made to service cover without the customer consent
I am greatly disappointed with the service at CMH Midrand. I was initially informed by the service advisor that my Motorite service cover was not active and that I would therefore need to pay for the repair in cash. Based on this information, I proceeded to make the payment and the advisor even went to get me other covers to call me to join them. However, after contacting Motorite myself, I was informed that my service cover was in fact still active. I then informed the dealership about this, and only then was the matter investigated. After my follow up emails requesting feedback, I was informed two days later that a request had already been submitted to Motorite for payment. Motorite further informed me that submitting a claim to them while advising the customer that the cover is not active introduces a breach of contract. As a result of this error, Motorite also paid the dealership for the repair even though I had already paid for it in cash. The dealership therefore initiated a refund process for the amount received from Motorite. I submitted the required refund form on the 3rd of March and since then I have been sending emails requesting to be kept on the loop on what is happening. Despite this, I have now been told that the refund cannot be processed until the 17th because the person responsible for signing is currently on leave. It is frustrating that I must wait for such a long time for a refund when the issue arose from an internal error on the dealership’s side. I would expect the matter to be treated with urgency and accountability. I would appreciate assistance in ensuring that this refund is processed without any further unnecessary delays
1 reviews | Active since Oct 2022
Delays on refund and claims made to service cover without the customer consent
I am greatly disappointed with the service at CMH Midrand. I was initially informed by the service advisor that my Motorite service cover was not active and that I would therefore need to pay for the repair in cash. Based on this information, I proceeded to make the payment and the advisor even went to get me other covers to call me to join them. However, after contacting Motorite myself, I was informed that my service cover was in fact still active. I then informed the dealership about this, and only then was the matter investigated. After my follow up emails requesting feedback, I was informed two days later that a request had already been submitted to Motorite for payment. Motorite further informed me that submitting a claim to them while advising the customer that the cover is not active introduces a breach of contract. As a result of this error, Motorite also paid the dealership for the repair even though I had already paid for it in cash. The dealership therefore initiated a refund process for the amount received from Motorite. I submitted the required refund form on the 3rd of March and since then I have been sending emails requesting to be kept on the loop on what is happening. Despite this, I have now been told that the refund cannot be processed until the 17th because the person responsible for signing is currently on leave. It is frustrating that I must wait for such a long time for a refund when the issue arose from an internal error on the dealership’s side. I would expect the matter to be treated with urgency and accountability. I would appreciate assistance in ensuring that this refund is processed without any further unnecessary delays
1 reviews | Active since Feb 2026
Undisclosed information from Salesmen
My husband bought a second hand Suzuki dzire 2024 in January 2025 on 43 000km and was informed by the salesman (Mfundo Williams) that the service warranty/service plan ends at 45000km. We then drove the car for only 2000km and when we tried to take the car for service we were told that service warranty ended at 30 000km and therefore we should now pay for service from our own pockets. Imagine buying a car and driving it for only 2000km then have to pay from your pocket cos we were not gonna take that car if the truth had been disclosed to us. This is really unfair, even worse, finding out on the day when you have already booked the car for a service. We were going to but about 2 more cars from this garage cos we use them for business but now we have to look elsewhere. Very disappointing!
1 reviews | Active since Feb 2026
Undisclosed information from Salesmen
My husband bought a second hand Suzuki dzire 2024 in January 2025 on 43 000km and was informed by the salesman (Mfundo Williams) that the service warranty/service plan ends at 45000km. We then drove the car for only 2000km and when we tried to take the car for service we were told that service warranty ended at 30 000km and therefore we should now pay for service from our own pockets. Imagine buying a car and driving it for only 2000km then have to pay from your pocket cos we were not gonna take that car if the truth had been disclosed to us. This is really unfair, even worse, finding out on the day when you have already booked the car for a service. We were going to but about 2 more cars from this garage cos we use them for business but now we have to look elsewhere. Very disappointing!
1 reviews | Active since Jan 2026
Worst experience ever with CHM Nissan Midrand
Never do business with CHM Nissan Midrand. Pathetic service especially from stefan their used car sales manger. Worst experience ever. I went to their dealership to test driver a car and trade in my car. I was told by their sales consultant Mfundo that they would give me a specific price for my car. I was happy with the price and decided to go forward with the deal. After paying a deposit, signing the contract and offer to purchase i was asked to come in again. I was then introduced to their sales manger Stefan who was very rude from the beginning as if I worked there. He wanted to do an evaluation of my car then. He then did what he had too and said he can't offer me the same amount for my car and the amounts must be changed. I told that the evaluation was supposed to be done before I signed anything as my deal was structured around that. In my presence he told his sale consultant Mfundo that he messed up and the deal must processed. A few hours later I got calls from him and nonstop emails regarding this matter. Long and the short he say he doesn't have to give me the deal now. Now I have to go pay lawyers fees and sort this out because he didn't do his job correctly. I tried calling the dealer principal dean and left messages but no call yet. Please don't do business with CHM Nissan Midrand has they can't be trusted.
1 reviews | Active since Jan 2026
Worst experience ever with CHM Nissan Midrand
Never do business with CHM Nissan Midrand. Pathetic service especially from stefan their used car sales manger. Worst experience ever. I went to their dealership to test driver a car and trade in my car. I was told by their sales consultant Mfundo that they would give me a specific price for my car. I was happy with the price and decided to go forward with the deal. After paying a deposit, signing the contract and offer to purchase i was asked to come in again. I was then introduced to their sales manger Stefan who was very rude from the beginning as if I worked there. He wanted to do an evaluation of my car then. He then did what he had too and said he can't offer me the same amount for my car and the amounts must be changed. I told that the evaluation was supposed to be done before I signed anything as my deal was structured around that. In my presence he told his sale consultant Mfundo that he messed up and the deal must processed. A few hours later I got calls from him and nonstop emails regarding this matter. Long and the short he say he doesn't have to give me the deal now. Now I have to go pay lawyers fees and sort this out because he didn't do his job correctly. I tried calling the dealer principal dean and left messages but no call yet. Please don't do business with CHM Nissan Midrand has they can't be trusted.