Unsatisfied Service

Good day On the 21st of April 2022. I had a problem with my Reault Kiwid car, it started losing power and eventually just stopped on my way home from work, I asked to be towed to a nearer B n B for the night. the following morning I called the Reanault Road Assistance to come and tow the vehicle to the Midrand drealership. In between those days, I was told that the battery was replaced so the car was now starting and still I insisted that I a diagnose be done. On Friday the 29th April, I was called saying that my car was ready collection and that no other fault was found. I went to the delaership and was helped by Nomvula (paid and signed for tax invoive of the replaced battery). The very same day my car did the exact same drama of slowly losing power and just stopping, my brother had come and tow me home . The very next day i called CHM Renault and spoke to Mr Le Roux and explained what had happened, he said I must bring it back to Midrand but it will cost me rather I take it the branch in Vaal but that could only be done on Tuesday after the Holiday. After that call I received an sms saying "Dear Miss J thank you for servicing your vehicle at CMH Midrand, If you have any further enquiries please contact you services advisor ***.I I felt how could they even send me such a message, as I I was happy about their services. Usually after some time, I would get calls from the head office asking how was the service and so forth, I did explain my experience and they said they will follow up up until today, On the 15th June I finally received an email that I have tried a couple of times to get hold on what was initially done on car. The tax invoice shows only the Jobcard of the battery replcament - Technician Lucas