WB
Wikus B

1 reviews | Active since Aug 2012

29 Jan 2018, 08:58

bad after sale service

the issue I am currently experiencing with the Range Rover Evogue I Purchased from Nthabiseng Motshepe on 31 Aug 2018 for R560 000.

My vehicle has been back and forth to the garage for repairs and I am not Satisfied with the vehicle.

In the 2nd week in September the vehicle went back for a knocking sound on 1 of the rear wheels, it was found that there was a flat spot on a tyre which was replaced.

Then on the left hand handle there is a white clip to cover the key whole, this was only supp**** to me at the end of Sept due to they keep getting the paint wrong.

Then I kept on sms’ing Nthabising the front centre bumper part is missing since I bought the car, he said to me multiple times he will get it and till date I have not received this part.

Now the 2 Jan 2018 the car started leaking oil but like a stream not dripping, I immediately phoned SA Warranties they delivered the car to Car service city (Colin) whom has been working on the car till date.

Yesterday I spoke to Ernest who said he will look into the problem and get back to me about the below issue, I just got off the phone with him Where he keeps telling me this is wear and tear and he is not Obligated to pay for the repair etc.

I said to him I want to cancel the purchase as it is my right as per the CPA and he threatened me that it could get ugly if I go that way (check your recordings).

what is next and I cant have an unreliable vehicle like this, I have not had a vehicle in 1 month my work is starting to complain, I need to be on site.

if I loose my job I cant pay you in any case.

I want to cancel my purchase / deal with this garage and buy another car from another dealership please.

3 answers to identify myself.

Cell number - ********** 663 Vehicle Description - Range Rover Evoque 2.2 dynamic

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