PK
Precious K

1 reviews | Active since Apr 2024

31 Jan 2025, 09:16

Amazing after sales service

I recently bought a used car from this dealership on the 25th of November. On the 27th of December the battery died. They replaced it with a new one. On the 14th of January, the brake pads were finished. They again replaced them and put in new ones. Even though I am not happy that they sold me the car without thoroughly checking it. But I am excited that they managed to replace the faulty parts with new ones. As consumers, please know that if you bought a car, and something goes wrong in the first 6 months, the dealership is responsible to fixing/repairing/replacing that car part. According to the Consumer Act. It makes you wonder how DEKRA certificates are done, because this certificate needs to only be issued once 'everything' on the car has been checked for quality'. All in all, I'm happy with the after sales service I received, and the fact that they lent me a car to use, while they worked on mine. For that, I can recommend them to anyone who is looking for a car. The salesperson is Maurice, and his manager is Stefan. Contact them.

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