1 reviews | Active since May 2019
My Nissan Qashqai’s Engine falls out!!!
I purchased a 2017 Nissan Qashqai with 39000km on the 17 December 2018 from Nissan CMH Ballito and had the car dropped of in Johannesburg for me.
On the 23rd of December I heard a noise coming from my engine. I took it to a Nissan dealer near me, which was Midrand Nissan CMH. They booked the car in @7:30am and then said they will give me a call later.
@16:30pm they give me a call saying that my car needs to stay for a day as the lady that does the Warranty is not in, and at this point I don’t have a car for work the next day, its 16:45pm how an I suppose to organize a car at this time!!!!
So the next day goes by and then I hear no feed back on the car, so I have to phone the dealership (as you can see they really know what’s customer service) William the Service managed says the lady for the warranty is still not in.
Then 2days go by I get a call that they awaiting for Nissan SA to approve the claim. (Day 4 without a car). 2 Weeks go by and then I get my car back. No COURTESY CAR was given to me for that 2Weeks!!!!!
So 4 Months go by and Easter Friday, my Wife takes my car in the Morning to do shopping, she comes back home. Then we both go out and then 2km from our complex the engine falls out of the car.
First of all My Wife was 12 weeks pregnant when she took my car that morning. If she had to drive on the Highway and the engine had to fall out of the car it would have been a real mess up for Nissan CMH Ballito!!!!
If the Dealer Principal of Nissan CMH Ballito reads this please give me a call as no body is taking the issue of mine seriously!!!!!
I will never in my life drive a Nissan Again and I will let every one know about my story.
