Misconduct to my vehicle!

Today around 13:30 I visited your branch to get assistance with my radiator bottle the cap was not opening to check for water,

The assistance told me to wait a bit for the mechanics as they where on lunch and some where in a meeting. In 15min time a guy attended to me as he was trying to open the radiator bottle he shook the bottle to check if there was water. But after he shook it a pipe started leaking and the second guy who he asked to assist him as he was unable to open the cap alone, the second guy noted that there is a leak but then he said I need to fix it.

They managed to open the cap but the pipe kept on leaking the one guy even asked me if. Going far with the car cause it’s dangerous to travel with it.

I was in a hurry and I left the dealership when I got home my husband saw the leak and told me that someone tempered with the car in a bad way, the problem is now the leak is getting worse and now the car is overheating.

My car never had a leak before I got in the dealership, I will not be able to be liable for someone else’s mistake. Now as I’m typing this I can’t even move my car without it making sounds.

Went to the Ford CMH they told me they can’t help me cause my car was going to have issues because of the pipes

But my mistake was to actually take my car to the CMH and the admin person said to me it was by my willingness they never called me! I need this matter urgently resolved I currently can’t use my car because of this