BAD SERVICE FORD HATFIELD

I took my car for 260000km service at Ford Hatfield on Thursday(09/05/2019). My service agent was Moses. He called me at minutes before two o'clock and said to me they haven't started servicing my car and I asked if they would be finished by 4 as I had to fetch my kids. Moses told me that it won't be possible to finish by 4 they need more time. I said to him cancel the booking I will reschedule and he said he will come back to me. To my surprise one hour later he called me and said they are done with the service. I the asked him how come 'cause you said you could do it in two hours time but you finished in an hour, then he said that's the report he got from the technicians. I went and fetched the car and paid + R3200. On Saturday(12/05/2019)my car broke down. It was showing engine sign and it didn't have power. I could only change to gear 2 speed (20). Monday I took it back and the feedback I got from Moses was I must pay R7000 for the part that must be replaced 'cause his manager said he is not taking responsibility for the electrical fault. Moses asked me what I'm I going to do. I was angry 'cause I brought my car for service now it's broken. I said to him why don't you take responsibility 'cause the service that you said it will take more than two hours now took an hour. This is foul play. I took my car home and it's just there. Please be aware Ford Hatfield they will damage your car and not take responsibility. I will never ever take my car there. The worst thing is now they are damaging the Ford brand. The manager is the worst did not ever talk to me just hide behind the service agent. Bad service . I'm so disappointed. I will never recommend Ford Hatfield to anyone.