

CMH Kempster Ford Hatfield
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Hellopeter has tracked CMH Kempster Ford Hatfield across 18 reviews. CMH Kempster Ford Hatfield hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used CMH Kempster Ford Hatfield? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2015
On June 3rd 2026 I bought a car from Sydney the sales rep. The hand over went well. The car's licence was on Grace period which he promised me it will be renewed within a week. Also the car's manual and spare key was not " available " at the time of the handover which we agreed that I will collect together with the Licence. After almost 2 weeks of no communication I then reached out to Sydney who to my surprise told me he no longer works at Kempster Ford Hatfield and then gave me his former manager's contact details Pieter. After 2 today's of beeing unable to reach Pieter I then requested to speak to the Dealer principal who assured me everything will be sorted, Pieter will reach out to me, which he did, promised me the issue will be sorted in 2 days. After a week of no communication I reached out to him and the Licence was still not fixed and The one on the car they sold me has expired. I still haven't received the Licence, manual book or the spare key. THEY ARE BAD BUSINESS PEOPLE WITH VERY BAD CUSTOMER SERVICE.
1 reviews | Active since Jun 2015
On June 3rd 2026 I bought a car from Sydney the sales rep. The hand over went well. The car's licence was on Grace period which he promised me it will be renewed within a week. Also the car's manual and spare key was not " available " at the time of the handover which we agreed that I will collect together with the Licence. After almost 2 weeks of no communication I then reached out to Sydney who to my surprise told me he no longer works at Kempster Ford Hatfield and then gave me his former manager's contact details Pieter. After 2 today's of beeing unable to reach Pieter I then requested to speak to the Dealer principal who assured me everything will be sorted, Pieter will reach out to me, which he did, promised me the issue will be sorted in 2 days. After a week of no communication I reached out to him and the Licence was still not fixed and The one on the car they sold me has expired. I still haven't received the Licence, manual book or the spare key. THEY ARE BAD BUSINESS PEOPLE WITH VERY BAD CUSTOMER SERVICE.
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