HONDA CMH - The glen - tint been redone for the 6th time extensive damage caused.

MY EMAIL TO DEALER PRINCIPLE

Good day Dylan.

With regards to our meeting last week, concerning the tinting and damage caused to my vehicle.

As mentioned I am highly disappointed with Honda. The tint on my rear window has been done 5 times and is going to be done now for a 6th time [disgusting]. Not only am I shocked by the incompetence but highly disgusted with the damage caused to my vehicle. Honda must be held responsible. The rear window tint now has no bubbles but the color does not match the side windows. Its been a week since we met and I have no feed back on when this will be resolved. I will do everything in my power to get the damage caused by Honda CMH The Glen to my brand new vehicle resolved.

I would like to know the corrective measures and time frame this will be resolved, in the soonest response to this mail. Please keep in mind this is going on for 3 months now. I have a full what’s app trace with the sales rep. Ayanda.

1. Rear right window scratched with a blade while doing tint for the second time. 2. Back board at the rear window plastic scratched from removal of tint 5 times now going on 6 times. 3. Receiving my vehicle back with shoe marks all over the back seat.

Over and above the tinting and damaged caused I have the following problem with the vehicle.

1. Vibration noises coming from the front dashboard. 2. USB for charging seems to be faulty.

IMAGES OF THE DAMAGE CAUSED.

BACK BOARD SCRATCHED FROM REMOVAL OF TINT IN MULTIPLE PLACES.

REAR RIGHT HAND SIDE WINDOW DAMAGED ON REDOING OF TINT. REAR RHS TINT STILL HAS SUPPLIER STAMP.