Felt like a dog.

I took my wife's car to have the alarm fixed (14/07/2020) on her Vtec Jazz it was fixed for only a day (total cost R1150.00 but when i got home a R 100.00 was ****** out of her ashtry. I then spoke to Nicolene, a consultant at Honda (15/07/2020) and she advised she would speak to her manager and call me back. Today is the 21/07/2020 and still no call, I went early this morning myself to sort it out but Nicolene's manager Angelique told me that her staff do not ***** and said that we will refund your R 100.00 I advised her its not about the money but the principal. That I brought the car thinking it is a safe place. I said ok so i am a "****" please can i speak to your manager she advised me he was busy, he was in a meetings all day but i can wait, I waited about an hour and still nothing they than refunded my R 200.00 for the battery they replaced and the R 100.00 that was ****** and that was that, case closed. I am so calm because it is my Birthday i just thought i could help save someone this type of unprofessional-ism by a BIG COMPANY LIKE HONDA....Please do not take your care there, drive a few extra kms to a proper professional Honda that make you feel like you are in good hands.