WORST SERVICE EXPERIENCED EVER - CMH FORD UMHLANGA

<p>I PURCHASED MY FORD ECO SPORT TREND FROM CMH UMHLANGA THIS YEAR. THE VEHICLE IS NOT EVEN A YEAR OLD. I COMPLAINED PREVIOUSLY OF MY KEY BREAKING APART AND BEEN BACK AND FORTH WITH THE BRANCH MANAGER NEVILLE UNTIL THIS 'WAS SORTED OUT'. THE SERVICE BUTTON/LIGHT CAME ON WHEN I REACHED 10 000 KM ON THE VEHICLE, I THEN QUERIED THIS WITH THE SALE CONSULTANT AND HE INFORMED ME THAT I SHOULD BRING THE VEHICLE IN TO SWITCH THE SERVICE LIGHT OFF, I ENQUIRED ABOUT THE TYPE OF SERVICE THAT IS DONE AND WAS TOLD MY SALES CONSULTANT THAT AN AUTO VALET IS DONE WITH THE SERVICE AT 15 000KM. I TOOK MY VEHICLE IN FOR SERVICE ON THE 15 OCTOBER 2016 NO AUTO VALET WAS DONE, I QUERIED THIS WITH THE SERVICE CONSULTANT NOLAN GOVENDER AND HE SAID IT WILL NOT BE DONE ONLY A WASH TAKES PLACE. I WAS NOT HAPPY AS I FELT THAT I WAS BLUNTANTLY **** TO. WHEN I GOT TO FORD TO PICK UP THE VEHICLE AFTER THE SERVICE WAS DONE, THE VEHICLE WAS FILTHY, I SPOKE TO NOLAN ABOUT THE VEHICLE NOT BEING CLEANED/WASHED PROPERLY AS HE COMMITTED TO AND HE SIMPLY SAID 'WELL WE DO A SIMPLY WASH' AND LEFT IT AT THAT. HE DIDNOT EVEN GET OFF HIS SEAT TO TAKE A LOOK AT THE VEHICLE. SINCE THE SERVICE MY CONTROL BUTTONS ON THE STERRING WHELL DO NOT WORK. I HAVE CALLED FORD SEVERAL TIMES AND SPOKEN TO THE BRANCH MANAGER NEVILLE WHO SEEMS NOT TO CARE AT ALL. I AM TIRED OF SUCH DIGUSTING SERVICE. THIS HAS BEEN GOING ON SINCE I PURCHASED THIS VEHICLE AND NO ONE SEEMS TO CARE NOT EVEN THE BRANCH MANAGER. I WANTED TO TRADE MY VEHICLE IN THIS YEAR FOR THE FORD KUGA BUT WILL NEVER DEAL WITH FORD EVER AGAIN OR ADVISE ANYONE TO DEAL WITH SUCH ****PY SERVICE. THIS IS THE WORST CUSTOMER EXPRIENCE EVER. I WANT EVERYTHING FIXED THIS IS NOT THE SERVICE I PAID FOR!!!</p>