1 reviews | Active since Oct 2012
WORST SERVICE EVER CMH MIDRAND
On the 22 October we bought a Golf 7R cash at CMH Midrand. It hasn't been a joyous purchase and we are now wondering if we made a mistake.
Firstly, we struggled to get the scratches and dents done, valet wasn't done and we were told it will be done. After several ups and downs it was actually done
Now there are 3 errors on the system, button for driver assistance system, error: start up system, error: cornering light (AFS). We tried to get these resolved with CMH, and eventually we were told to take it to any VW convenient to us. We then took it to VW Fourways. After assessing the car, VW Fourways noticed the brake pads were worn out, to an extend that they damaged the disc. We informed CMH Midradnd of this, and they denied th even though VW Fourways was with them on the phone explaining this. We were then told to pay for the repairs, and we will be reimbursed.
As if that was not enough, to our surprise, we were told this car was involved in an accident prior!!! Isnt this the information you disclose to clients before giving them the car????? This means then we are not insured as this is one of the qsuestions we were asked when we took insurance. Should anything happen, they will decline our claim.
I am very disappointed at how we are treated at CMH. We don't have a service book, spare keys, the car is basically a damaged car, and we paid R440 863.49 cash!!!
