Worst service - CMH - Lyndhurst ARC

My Vehicle went in for repairs at Lyndhurst Auto Approved Repair Centre ARC which is BMW approved. I received the vehicle in a shocking state. The vehicle had not been washed but wiped with a wet cloth, polish still visible, panels not aligned, door rubber torn, damaged area still has dents, beading's not fitted correctly and scratched to name a few.<br> <br> I escalated this and was asked to meet the manager Paulo Rodrigues. Whilst in the waiting area the service consultants are having a detailed discussion about me and my ridiculous claims. I raised this with the manager who didn't even respond to my complaint.<br> <br> We proceeded to go through the issues and concerns on the vehicle and he agreed that the work was not to standard.<br> <br> I also queried a dent and scratch in another area of the car and was told that it was not caused by them and when I asked for proof i was told the pictures cant show it. If they did a proper check list in my presence like every other service or repair center we would not be having this issue now.<br> <br> Now i have to endure this whole painful process again to ensure my vehicle is done correctly and bare the brunt of the area no one can prove damages.