SK
Sarel K

1 reviews | Active since Nov 2015

24 Nov 2015, 09:25

VERY BAD SERVICE - Never Again - CMH EAST RAND

On 16/10/15 my Chevrolet Captiva went a service at CMH East Rand. I told the staff that the service is covered by Liquid Capital. I was told that that I would have to pay for the service. I got the impression that they were not interested to help me. They eventually said to me that they will get authorization for the service. This seemed like a lot of effort on their side. During the day I was informed that the service is covered (that is news!!!!). I was again phoned and informed of an oil leak and that it has to be fixed. I said that they should phone Liquid Capital (Something you would expect them to do). I was told that the the oil leak could not be fixed as the part was unavailable and authorization was not obtained. I was told that the oil leak will not cause any damage. I kept on following up with CMH regarding this matter ever since with no luck . All i got was a host of excuses. I even requested proof that they were dealing with this matter to no avail. The oil leak and it is getting worse. It seems that they don't want to help. This is the second time that I had problems with CMH. They do not care after they get their money or maybe they see more money coming. BAD BAD

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