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Amit R

1 reviews | Active since Nov 2018

22 Nov 2018, 09:30

Unhappy Service from Honda Dealership

Hi Guys have purchased a vehicle from Honda Pinetown at the end of March 2018. The vehicle that I purchased was a 2016 Ford BMax and the benefits what was told was definitely not as described by the used car salesman. Promises of it being light on fuel was one of the main reasons opting for the vehicle and that's definitely not the case. Also when I purchased the vehicle I had noticed the Tyre Sensor light had come up and did report it the the salesman on the same day to rectify this. To date this has not being sorted. I had taken the car back to Honda in the same week as the guy initially advised he will sort it out. After repeated issues of same fault I was advise since its a Ford Vehicle they cannot sort out the issue and must go to Ford. I went to Ford and they advised that this does not fall under the warranty. As this was initially reported this is a mater for Honda to sort out. After learning the guy is no longer employed I have decided to go back to them and look to finance another vehicle. After explaining my issues i assumed there will be sympathy from them and assisting me on a new vehicle. After valuation of vehicle i have only been offered R 135,000.00 yet the vehicle was sold to me at R 180,000.00 and i am still being penalized for the faulty tyre sensor which is not my fault. I have purchased 3 vehicles from this dealership it seems customer loyalty is definitely not important anymore

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