1 reviews | Active since May 2017
Poor Customer Service
<p>I took delivery of 2nd Hand vehicle on 22 April 2017. Obviously very excited to purchase my 1st Double Cab.</p> <p> </p> <p>Unfortunately there were some problems the vehicle even though it went through what they call a 101 point check. </p> <p> </p> <p>The clutch was very hard and my poor wife who drives the vehicle said her leg was in pain because of the pressure she had to apply to change the gears. I took the vehicle to our local GM delaership and the Workshop foreman confirmed that the clutch pressure plate needs to be replaced.</p> <p>I communicated my finding to CMH MITSUBISHI MENLYN but they refused to fix the problem. </p> <p>A further problem is the drivers electric window gets stuck half way and have to pull the window up to assist the window to close.</p> <p>When this was communicated it was clear that I was making up some story and maybe the electric mechanism needed was some greasing.</p> <p>But what is disappointing is that if the technician missed this in the 101 Check, which is the most simplest of tasks, what check did he really do!!!!</p> <p>Furthermore the sales consultant said he took the car for ride before delivery and said the car was fine (I have a voice recording of this conversation). It should be noted that I spoke to the Sale consultant to please make sure the clutch gets checked properly when it goes for its check.</p>
