Peugeot Hatfield Poor Service

I Bought my Peugeot 208 in January 2018, a 2017 model in Hatfield. The car was a demo and i was more than happy to own my first car. however this vehicle came with many sleepless nights and stress, especially after service. There are always reported issues with the car and whenever one questions you end up feeling like a nuisance.

After every service i always have problems with the vehicle, with the first service my wheels where not aligned, when i engaged the dealership they refused to take accountability as such i had to align the wheels myself at a another service provider.

with the second service, i was advised that my brake pads where finished and needed to be replaced, this car is only on a mileage of 30690. as a Customer and client the level of service i receive each time is appalling as the service adviser always comes across as rude, and uninterested. I don't know if it because I am a black female hence this service level..but servicing my car becomes a nightmare and a drag.

They quotes me in excess of R4000 to replace disk pads and wheel disk. Question why the disk needed replacement, the response was wear & tear and it needs replacing every 30,000 km, i questioned the rational and the response from Cicero wasn't satisfactory. Truly Disappointed.