1 reviews | Active since Sept 2016
Hyundai i20 CUSTOMER COMPLAINT
<p>Below is an email I sent to Dylan Pepperell from CMH Honda Bassonia, the consultant is rude and dont take the client's concerns into consideration.<br /><br />Forces me as the client to purchase the vehicle with multiple defects.</p> <p> </p> <p>If you interested in purchasing a vehicle from CMH Honda Bassonia please I beg refrain from doing so.</p> <p> </p> <p> </p> <p>"To provide parenthesis to this matter, the clutch defect was not the only defect picked up on the vehicle, there are a numerous of other defects highlighted to Theresa.</p> <p> </p> <p>Some of the defects are as a result of wear & tear of which others are as a result of negligence; and bear in mind that some of the defects are only revealed once the vehicle has been driven for an hour or more.</p> <p> </p> <p>I will not go into the detail of these defects as Theresa Nxumalo has details.</p> <p> </p> <p>Further investigations that you need to conduct is at your discretion and I have no interest in the results thereof as I have concluded I will no longer be in need of the vehicle and have instructed the Finance house not to release the funds.</p> <p> </p> <p>My Fiancé & I have suffered damages(back problems) from driving the car for the few hours and placing my 2 year old daughter under the risk of inhaling the smell of clutch plate; those are material risk I had to deal with – Theresa can elaborate to you.</p> <p> </p> <p>Taking into consideration your presence at the Dealership whilst we were still at the premises and you had no interest in attending to us; when we requested to see you and we were advised that you no longer available to meet with us, I</p> <p> </p> <p>Find it quite patronising and not taking priority on the issues being raised at hand.</p> <p> </p> <p>In conclusion I am no longer interested in dealings with you any longer and will be not taking ownership of the vehicle.</p> <p> </p> <p>Please ensure you send a letter of cancellation as requested on the attached to Myself and Standard Bank VAF department".</p> <p> </p>