Horrified by CMH East Rand

Horrified by the amount of bad service I am currently getting from CMH East Rand. Took my 2015 Opel Adam 1.4 for a 45000km service on 16.04.2018 and I'm not a happy client. Cecilia (the service consultant) gave me feedback about my brake pads and disc being finished, which is odd since I changed them late in 2017 and had the checked and confirmed as perfect when I bought new tyres end of February 2018. She also advised that the coil is done and they ordered a new one under the plan to be available in a week, which I then asked her whether the car is still in good driving condition currently or must I wait a week to have it back and she said it is in good driving condition I can fetch it at 16h30.

At 17h00 I was at the service centre and got my car back. a few minutes later to realize that the car was not in the driving condition I was comfortable in to get home. I took it back instantly.

On 17.04.2018, I spent the whole morning calling them for feedback and solutions to my current problem. I use my car daily and need it to get from home to work with no alternatives. I asked her about them loaning me a car and instead she tells me they all of a sudden they will be able to get me a coil tomorrow.

I would have thought they would have in the first place advised my car is not in driving condition than putting my life in danger like that. So what did they expect? for me to realize this on the highway for them to deny that the car got faulty whilst in their care?

I am now expecting my car to be as good as I drove it to them if not better and anything less is unacceptable.

Never again am I going to even think about going to them for anything.