DISGRACEFUL SERVICE FROM CMH VOLVO CAPE TOWN

Purchased a Hyundai Sante Fe from CMH Volvo, Cape Town in February, 2018. They acknowledged that both the passenger window of the Sante Fe could not be operated by the passenger and the air-con control unit was not functioning. Christopher, the Manager of the Used Car Division promised me that both the window and air conditioning unit would be repaired after receiving the necessary parts. This to date has not been carried out, after several of my calls to Christopher. Hyundai Accent's Log Book which was traded in with CMH was lost by their staff member. I was then asked to go to Licencing to get a replacement, which cost me R165.00 and the inconvenience. I received no gratification from Christopher, nor the monies of R165.00 which he promised to pay me. I find this totally unprofessional from the CMH Group and would like these issues now sorted as a matter of urgency, as this now four months later.