Customer service horrifying. They make mistakes but somehow they are impatient with you.

Bought a car from them. They made mistakes on contracts like example WRONG year model so they phone me at work I have to basically leave everything I am busy with cause they need a new contract dis that following week again this time it was the wrong contract. I work in a kitchen and had orders as I am at work naturally so Tsholofelo from UCB Hatfield saw it fit to blame me as if all of this was my fault and I should just tell my employee I have to leave work now cause these people threaten me to come and take the car back.