CMH VOLVO 6 months and cannot sort a central locking our shocking

Fw: ***8 - Re volvo v40 central locking Dear SIR VOLVO SA Rhoda Vin YV1MV29H0J*** Reg CL38313

I am addressing this issue because we are getting no resolution or meaningful feedback. The promised ETA times have come and gone, and the information provided has been misleading and unreliable. It appears that the Dealer Principal is neither involved nor concerned.

Despite the significant amount of money we have spent, we are left to follow up on everything ourselves. Your service has been shockingly poor, and even Volvo South Africa has been unable to exert any meaningful pressure on you. It’s no surprise that your products are losing ground in this country due to such substandard service.

I will not let this matter rest. If necessary, I will escalate it to the furthest reaches of social media. I am consulting my attorneys this afternoon because I anticipate continued issues with poor communication and appalling service.

It’s no wonder there is so much negative sentiment about your product on social media. This level of service is absolutely unacceptable. I urge you to resolve this matter promptly. Mark Greeff *** Ps i have send Sean Singleton a personal message containing the above