MR
Manjith R

1 reviews | Active since Apr 2017

04 Apr 2017, 15:40

CMH Renault Midrand - Poor Customer Service

<p>I enquired about purchasing the Renault Kwid in December 2016 and the salesperson I spoke to was&nbsp;*****. From the onset I have to admit that I was extremely disappoointed with his lack of commitment to the sale as I had to constantly folllow up with him with regards to the purchase of the car. Nevertheless, as it was a good deal I went ahead with the purchase.</p> <p>At the time of purchase I was promised car mats, a gift and a key ring all of which I did not expect. Had that promise not been made I would not have cared however, the principle of the commitment to deliver something is what is important to me and the failure and lack of feedback with regards to the delivery of the abovementioned items has left me extremely unhappy with the service I have received. &nbsp;I have had the car now for well over 3 months and after numerous follow e-mails that I have sent with little to no response with regards to the status of these deliverables I have given up on trying to get CMH Renault Midrand to deliver on their promises.</p> <p>To be frank, I don't care about any of the items promised, what I do care about is the fact that a commitment was made and was never adhered to and that basic lack of courtesy is something that will result in me never dealing with CMH Renault Midrand again.</p> <p>The car itself, I am happy to admit, was a purchase I do not regret.</p> <p>&nbsp;</p>

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