1 reviews | Active since Nov 2015
CMH Mazda Umhlanga-Terrible after sales service
I purchased a vehicle from CMH Mazda Umhlanga in May 2015<br> <br> Four months later, I noticed a problem with the clutch. CMH Mazda Umhlanga told me that I needed to replace the shock saddles and clutch. They quoted R10,271.45 for the replacement of the clutch. <br> <br> This is now a defect that I've picked up subsequent to purchase. Had I been advised that this material check was not done prior to concluding the sale agreement, I would have insisted on the clutch being tested before purchasing the car. The services manager Vischal admitted that it is too costly for them to have done this check before the sale. I have tried again to contact CMH Umhlanga but the Dealer Principal , Donna McColloch has been ignoring my emails. <br> CMH has failed to act in good faith and is in breach of the legislated requirement of disclosure of any defect in a vehicle. I was assured that the vehicle was in excellent condition and now that the sale is concluded, the dealership is attempting to hide behind an allegation of wear and tear on the vehicle. They are refusing to cover the costs of the repair. Their conduct is reprehensible and not in keeping with fair business practices or the CPA
