Bad Customer Treatment

I took my car in for 45000km service on the 29th of January 2018 and I when I went back to collect it, I started the car but the service message was still appearing and I tried speaking to my service advisor (Cheslin) to assist but instead he said he was busy and I should speak to someone else. The lady I spoke to said because it was raining I had to go outside in the rain to the car and drive it to the workshop mind you they are the ones that parked my car in the car after the service was done.

So yesterday (08.02.2018) after knocking off I get into my car and it doesn't start, everything goes on but it doesn't start. I call CMH Midrand trying to get assistance an the answer I got I was "get the car here"and I tried explaining to the lady (Rianna) that the car doesn't start.

Ok so I called my insurance to assist with the towing of the car to CMH Midrand which they assisted me. When I get to to the dealership after an hour I get told by Dion that my car won't be fixed in a day as its a technical problem, so I ask Rianna for a courtesy car as it's not my fault and I won't be able to get a car from my insurance and responds by saying she will get her driver to drop me off in Soweto but when the car is ready i'll need to make arrangements to come collect it.

I am so dissatisfied with the service and I will make sure I get assisted with this kind of behavior!!!