Club Resco should be investigated as per PopiA, they need to be transparent

I have been requesting to view properties rented out by Club Resco in Maitland but they want people to just send their personal details before viewing the apartment and insist that I send bank statements, Cv and ID documents. The lady by the name Tendai Mwangara keeps putting pressure on applying before viewing claiming it's their process to see if one qualifies, yet there are fees to be paid to do credit checks, therefore you can pay those fees in advance but if you don't like the place, you don't get your money back.