1 reviews | Active since Oct 2019
Cloudy Global Worst Wifi provider
I want to warn anybody thinking of making use of Cloudy Global as a service provider for Wifi. This is the worst service I have ever experienced. When you buy the installation it is quick and service is good, but from there it is downhill all the way. Being disconnected almost more often than being connected, them always blaming towers or service providers and not resipving the issue. After one such incident the sim was replaced after 4 days of struggling without wifi, with another service provider with almost no signal strength in our area. It was promised that this was only temporary and promised that it will be replaced with the old service provider. This was 3 months ago, no joy until now...the excuse..it will cost them to much to drive out and replace the sim. Everytime its the same story " well call you back in an hour" which turns into days withour an answer or call back or even replies on your messages, worst part, it is not even an employee of the company, but the owner that treats you like this. To top all of this, after 4 months of making use of them, you suddenly get an invoice with a higher rate than agreed upon, without prior notification, and you must pay..or get disconnected. Will definitely deter anyone from making use of them, its is more of a frustration than a joy.
