Honoured guarantee

We bought a Cloud Nine bed sometime last year and nine months later it started to make a squicking noise. The bedding is still under warrenty, but we lost the receipts. After calling the store, in Midrand, they said no problem. Asked for personal information and within minutes they traced the sale. Without a fuss or any excuses they came and replaced the base and were gone in minutes.

With service levels so poor in South Africa and everyone is hidding behind Covid. I am super impressed with this company. Well done and maintain your service levels.