DO NOT BUY A CLOUD NINE BED!!!

I got my first cloud nine bed last year January but 6 months later I had to put pillows underneath one side of my body so that I could lay horizontal and not slanting to the left. My girlfriend had to do the same on her side as well.

Cloud Nine came to have a look and it was advised that we should pay in an substantial amount of money to have the bed replaced with a newer and better model. I refused to pay for the delivery charges as the bed was faulty and Cloud nine was at fault.

In November we received the new bed, chosen and advised by Cloud Nine, but I was away for a few weeks. Then came the holiday season and my wedding was approaching quickly. But the last time I slept on that bed was my wedding night at the end of January. The very next day we decided to rather sleep in our guest bedroom. It is now April and Cloud Nine National Sales Director Pieter Lourens has no intention of helping us, except offering an overlay and factory price. Why would I want to spend thousands more on an overlay?? that's after spending thousands more on a bed that's so uncomfortable we can't sleep on it.

PLEASE COLLECT AND REFUND