CLOUD NINE MAKES THEIR PROBLEM YOURS!!

Most pathetic quality product and service. Bought a new bed and after a 2 months, bed's mattress was faulty. They replace it and same happened again after 3 months. This time however the bed was just looked at fròm a distance with mattress protector still on. I received a letter stating that they reccommend a cover for almost R3000 to cover their problem. This mattress is the worst!!!!! Spend R17000 on this malfunction mattress. The interest was so poor...I was asked to take a photo of the lot number the following day.

Wish I have read all the reviews before I bought from Cloud nine...because they don't take any responsibility. You buy and then have to tolerate this very poor quality, yet very expensive mattress.