5 cloud nine mattress replacements in less then 2 years

I bought my bed December 2017 to date I have had 5 mattress replacements. I paid R14000 for my bed expecting value for Money. The after sales service is shocking, I have to follow up and call them back each time they promise to call me back.

After my 3rd replacement they upgrade me to better quality bed according to them and made me pay R1600 upgrade fee. Not cool after all the calls and time I spent trying to fight to get what I paid for.

Its time for mattress no 6 now and they are telling me there is nothing wrong with my mattress, " like are you joking" !!! I have ask for a refund on several occasions and was promise the new mattress will not have the same problem.

You will think after paying so much for a mattress you will get your money's worth..

Poor quality selling at a high price.

Cloud nine I am not looking for a freebie all Is value for money.