Pay and no plants 🪴

I ordered proteas and a rose bush and got the invoice quickly. No mention the flowers were not available. When i queried a week later i was told they had not been released from the suppliers I waited till beginning of October. (Ordered 10 September) Last week I requested a refund as I found the trees I wanted here in Jozi. Much to my dismay I got a response I would receive my refund but not even response to date. I would be hesitant to do business with them. I am so dissatisfied. If I had know they were on preorder I would not have ordered. Still optimistic I will receive my refund.