TM
Thando M

1 reviews | Active since Dec 2021

21 May 2025, 12:47

Utterly Disgusted with ClearScore’s Service

I am writing this review to express my absolute dissatisfaction with ClearScore. The manner in which my case has been handled is nothing short of disgraceful. I have logged multiple, multiple requests to have my credit score rectified on their platform — in line with the correct Experian score — and yet, the issue remains unresolved.

To make matters worse, I was told that an agent would get back to me only by the 2nd of June. That is completely unacceptable. I cannot, and will not, wait another three weeks just to get a response. This lack of urgency, accountability, and basic customer support is utterly disappointing. ClearScore has failed me, and I have lost all confidence in their service.

0
Replies (0)