JJ
Jody J

1 reviews | Active since Jan 2019

19 Jan 2019, 12:12

Unknown information liked to account! Scary!

I have discovered that an alternative cell number has been added to my account with ClearScore. The number is completely unknown to me. I tried finding the number on TrueCaller, But it is not registered there either. Totally mysterious. This makes one question the safety of your financial information on a system like this. I have since deleted my account and have no intention of making use of their services again.

0
Replies (1)
ClearScore
ClearScore's reply20 Jan 2019, 20:43
Official
Hi Jody,

Thanks for your review.

Sorry to hear that you have some incorrect information on your report.

It's important to note that ClearScore is not a credit bureau. ClearScore partners with Experian to give you access to your credit report and score for free. 

Experian is one of South Africa's major credit bureaus. These are companies which collect information relating to the credit rating of individuals. 
If there is any incorrect information on your report, then you should let Experian know about this so that they can amend this for you.
If you get in contact with us here: https://contact.clearscore.co.za/hc/en-us

Our Customer Operations team will be able to pass your query over to Experian to investigate.

I hope this helps,

Many thanks,

Anisha
ClearScore