AB
Andrea B

1 reviews | Active since Jul 2022

12 Jul 2022, 19:54

Please update my profile and remove the judgment off my name !!!

Very poor service received from clearscore in updating my credit profile and removing the judgment off my name. After countless emails and back and forth mails with all the relevant documentation still no joy, this is very frustrating, 60 days have passed and I’m still in the same place 😡😡😡this is highly frustrating

0
Replies (2)
ClearScore
ClearScore's reply18 Jul 2022, 07:16
Official
Hi Andrea,
I'm sorry to hear that you're not happy with our service.
All the information on your credit report is provided to us by Experian (our partner credit bureau). If something doesn’t look right, they need to know about it.

You can contact Experian by raising a dispute via our contact form: https://contact.clearscore.co.za.
Best wishes,
Zara
AB
Andrea B's update18 Jul 2022, 08:59
Reviewer Update
I have raised countless disputes with Experian regarding this matter and the judgment has been removed off my credit report from Experian however My credit report from clear score has not been updated and it still showing the judgment and now I see a dispute is also showing under judgments on my profile from July.I need my profile updated with the correct information as you stated the information is provided to clearscore from Experian.