MJ
Mark J
1 reviews | Active since Sept 2016
13 Jul 2020, 13:48
Pathetic service #***
I logged a dispute as instructed on the clearscore website via email to *** on 19/06/2020 and included all relevant information required to resolve the issues. Trying to resolve an issue with experian is like banging your head against a brick wall. Experian gives new meaning to the words *********** and no service delivery. I have now sent the same information several times in different formats and they still do not comprehend. They won't even provide me with a dispute reference number to take to the credit ombudsman.
Helpful (0)
Replies (2)0
Replies (2)ClearScore's replyOfficial
31 Jul 2020, 11:25Hi Mark, thank you for your review and I apologise for the delay in our response. We appreciate you taking the time to leave feedback and I'm sorry to hear you have been facing such inconvenience. (1/2)
ClearScore's reply31 Jul 2020, 11:25
Official
Hi Mark, thank you for your review and I apologise for the delay in our response. We appreciate you taking the time to leave feedback and I'm sorry to hear you have been facing such inconvenience. (1/2)
ClearScore's replyOfficial
31 Jul 2020, 11:25I would love to sort this out for you. Could you please email us at *********** and our complaints team will get in touch with you in 48 hours to assist you ahead. Thanks, Chloe. (2/2)
ClearScore's reply31 Jul 2020, 11:25
Official
I would love to sort this out for you. Could you please email us at *********** and our complaints team will get in touch with you in 48 hours to assist you ahead. Thanks, Chloe. (2/2)
