TK
Thato K
1 reviews | Active since Mar 2018
11 Jan 2019, 14:31
Password reset
I have tried numerous times to reset my password on ClearScore to no avail. The link that the website sent to my email returned with a error 404 when following the link. No link has been sent to my cellphone number. I hold for about ten minutes before I hang up due to the no response from their call centre. Can this be urgently improved.
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Replies (1)
ClearScore's replyOfficial
20 Jan 2019, 20:58Hi Thato,
I'm really sorry to hear that you have had some trouble resetting your password.
Our tech team have been looking into this issue.
Could you please send an email to '***' outlining your query?
Our Customer Operations Team will try their best to help resolve this for you.
Thank you,
Anisha
ClearScore
I'm really sorry to hear that you have had some trouble resetting your password.
Our tech team have been looking into this issue.
Could you please send an email to '***' outlining your query?
Our Customer Operations Team will try their best to help resolve this for you.
Thank you,
Anisha
ClearScore
Best regards,
ClearScore's reply20 Jan 2019, 20:58
Official
Hi Thato,
I'm really sorry to hear that you have had some trouble resetting your password.
Our tech team have been looking into this issue.
Could you please send an email to '***' outlining your query?
Our Customer Operations Team will try their best to help resolve this for you.
Thank you,
Anisha
ClearScore
I'm really sorry to hear that you have had some trouble resetting your password.
Our tech team have been looking into this issue.
Could you please send an email to '***' outlining your query?
Our Customer Operations Team will try their best to help resolve this for you.
Thank you,
Anisha
ClearScore
Best regards,