Not at all Happy!! Clearscore respond to a genuine complaint of ********** listing with apathy!

Item: ClearScore
Rating: 1
Author: Cheryl H

I complained to you on 27th December on this platform regarding a ********** DMC5 on my credit profile. I asked for it to be investigated. Zara from Clearscore sends me generic replies to email her. This email address has been asterixed out. I send emails to Clearscore from their website and still receive no reply to my dilemma. Please Zara do not paste copy generic replies to my complaint and DO SOMETHING TO FIX THIS! Thanks

Helpful (0)

Replies (2)

ClearScore's replyOfficial

04 Jan 2023, 07:58

Hi Cheryl,

Please get in touch with us via https://help.clearscore.co.za/hc/en-us.

Regards,
Zara

ClearScore's reply04 Jan 2023, 07:58

Official

Hi Cheryl,

Please get in touch with us via https://help.clearscore.co.za/hc/en-us.

Regards,
Zara

ClearScore's replyOfficial

12 Jan 2023, 12:13

Hi Cheryl,

Thanks for your review, we really appreciate you taking the time to leave us feedback.

We’d love to help you, please email us at *** so we can look at this for you.

Thanks,

Rocky

ClearScore's reply12 Jan 2023, 12:13

Official

Hi Cheryl,

Thanks for your review, we really appreciate you taking the time to leave us feedback.

We’d love to help you, please email us at *** so we can look at this for you.

Thanks,

Rocky