LET DOWN BY POOR SERVICE

I have been extremely let down by Clearscore in the past 6 months! My credit rating has decreased by over 25 points maybe in even more! I have paid up over 4 accounts during this period and I'm managing the others quite well. With payments going to each one on the 27th of each month. To date my diligence has caused me nothing but stress! My personal information is so messy and incorrect even after I emailed a very detailed mail in January noting all the correct and current information which was NEVER updated. I'm desperate to ensure that my credit rating improves asap.