Kindly post negative stars for Clearscore/Experian

Good day

Yet again one is forced to take this path to resolve a Clearscore/Experian mess up. Again my account has been incorrectly updated as in arrears for which i am at a loss. A letter of Good standing and settled balance paid up was e-mailed to clearscore. Now i am been obligated to furnish my details ie.ID copy and proof of residence before my account profile can be updated. This under the POPI Act 2018 regulation a regulation that was flouted by Clearscore and Experian in the first place by publishing my personal details without my written consent and knowledge. I will not be furnishing Clearscore/Experian with my personal details as i have not trust in these two places and dnt have an account or agreement with you people. I have sent my details via e-mail with supporting documents and expect your mess up to be rectified as soon as possible and with no further inconvenience to me. Note this is the second time Clearscore has messed my credit profile and score up for the same account.