Incorrect information on my credit report

Clear score has been continuously publishing incorrect information on my credit report.I have laid a complaint officially however to date did not receive feedback.

My issue with clear score : I have one credit card account which i am currently paying off on a monthly basis as off FEBRUARY 2018 . As per arrangement via debit order with the bank which i have proof of. No missed payments ,short payments or late payments where made . All payments are being honoured on a monthly basis. Clear score continuously updates my report as missed payment on a monthly basis This has prejudiced me in obtaining a good credit record . Speaking to the bank concerned .The consultant clearly stated that the bank does not engage the credit bureau on a monthly basis .They do so only once the account has been settled . So how is the credit bureau getting its information. This is not acceptable Clearscore has advised me that the get their information from EXPERIAN.

I await a response from clear score who currently chooses not to respond