Credit score drop

I updated my employment status and projected salary on ClearScore to reflect that I’ve secured new work. I haven’t received my first payslip yet, and the update was based on projections. Despite this, my credit score dropped by 28 points — even though my debts have been inactive for more than 40 weeks.

I emailed ClearScore to request a correction, but they haven’t responded. This affordability recalculation was premature and doesn’t reflect my actual financial position.

I am committed to contacting my creditors and arranging repayments once I receive my salary. I want my credit profile to reflect this responsibility, not penalize me for a projection.

Please respond and correct this issue urgently.