MJ
Mark J

1 reviews | Active since Sept 2016

25 Jan 2021, 14:31

Clear Score & Experian are not updating my credit score.

Clear Score & Experian have updated my credit profile that now shows I have paid up 2 credit cards and brought a 3rd credit card to well below 50%. They have, however, not adjusted my credit score accordingly. I have to send third party proof of this. If it is on my profile then it must mean that the providers have sent the proof to them. How much more *********** can they get? What they are brilliant at, is sending you offers of loans, credit cards, phone contracts, etc. Makes you wonder what their motive really is.

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Replies (1)
ClearScore
ClearScore's reply15 Feb 2021, 15:20
Official
Hi Mark, thank you for your review and sorry for the delay. We appreciate you taking the time to leave feedback. I understand your frustration and would love to sort this out for you. Could you please email us at *** so that we can look into this for you? Many thanks, Chloe.