1 reviews | Active since Jan 2019
Classic-style boutique ****
<p>I bought shoes online on 26 November 2018 from Classic_Style boutique in centurion Pretoria. The shoes were R650.00 I had to pay a deposit of R325.00 to secure the order. On 12 dec she informed me that the shoes would arrive on 17 dec 2018. I got excited coz I was leaving for my holiday on 21st December which I informed her about on the 19th. On 20th she texted me asking how she should send goods, I asked for Postnet in melrosearch . She promised to send the shoes the following day then I decided to wait for them. They didn’t arrive. On Monday 24 dec she sent me a text asking for balance of R340 + R80 for Postnet or I could collect the shoes from her home in centurion which I did. When I got home I then discovered that the shoes were pure plastic I then texted her immediately and told her that I was dissatisfied with the quality she then promised me a full refund. I left for my holiday and returned on 6th Jan 2019. Because of the public holidays I didn’t think that she expected me to return the shoes within 7 days, I also realized from her instagram account that she had also travelled during the holidays. When I contacted her on 7 Jan 2019 about the return and refund of the shoes she told me that I had exceeded the 7 days period therefore cannot get refund anymore. I had trusted her for 3 weeks with my deposit and expected the same courtesy especially because I had informed her about my holiday arrangement. I think she is dishonest and doesn’t do business in good faith. I have been ****med. She also accused me of not taking small black businesses seriously which is hogwash because I am also a small black business and don’t share that sentiment. Online stores should treat the clients with the same courtesy and trust we afford them by trusting them with our monies before we receive the goods.</p>
