Never go to CK Coachwork

<p>The worst customer experience you can find.</p> <p>My encounter with discovery in a few points </p> <p>1- Claims consultant has been most unhelpful and uninterested regarding the claim and providing feedback.</p> <p>2- The authorized repairer CK Coachworks gets changed from Tokai to Tygerberg without my knowledge at the very last minute</p> <p>3- I had to bring the change in repairer to the knowledge of the claims consultant who did not get back to me</p> <p>4 - The repairer gets changed to the original repairer only to get changed again back to Tokai</p> <p>5- I get provided with the worst hired car, the smallest car that could be found considering I drive a SUV.</p> <p>6- The service received from AVIS was absolutely pathetic as if they were doing me a favor by providing me with a car</p> <p>7- My car gets moved from CK Coachworks Tokai to CK Coachworks Tygerberg without my knowledge or consent</p> <p>8- The repairer called me once with feedback in 3 weeks only after I complained.</p> <p>9- Feedback from claims manager ***ne Metsing was to be provided on 31/3/2017 and not received to date.</p> <p>10 - The repairer requests me to pay an excess when there is no excess to be paid </p> <p>11 - Car was sprayed the incorrect color and repairs were not complete but it passed quality control and was ready for collection.</p> <p>And YES! I am still waiting for discovery to call yet alone fix the situation. </p>