SC
Shakira C

1 reviews | Active since Jun 2017

27 Jun 2017, 12:49

Most dishonest company with terrible service!

<p>My vehicle was sent in to CK Coachworks last yer October. This is where it was standing till the beginning of the new year while i was advised that the vehicle is in "no-driving state". Once my vehicle was returned to me it miraculously had an additional 4000km on the clock. Besides for this, there is now additional damage to my vehicle which no one is taking responsibility for. To top it all off, i received a R800 fine for the rental vehicle they have given me at the time. Being confused that the fine was on a Monday (at the time i was at work) and in a area i have never driven in, i decided to search the fine online to view the image that was taken by the camera. To my surprise it was a image of a van which i have for sure never driven before in my life. Not everyone would go through the effort of checking this and would have just paid the fine. After putting an additional 4000KM on my car, they had the odacity to still try and make me pay for their fines! Never in my life have a dealt with a more dihonest and useless company in my life!</p>

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Replies (1)
CK Coachworks
CK Coachworks's reply27 Jun 2017, 15:47
Official

Dear client,

We apologize for any inconvenience caused by ourselves .We will investigate the mileage and fine issues and will reply via email or contact you directly by Thursday 30th June.

With regards to the fine, the registration number belongs to one of our vehicles, but the image of the vehicle with the same registration number belongs to a Renault Kangoo which does not belong to our company.

Kind regards,

CK Coachworks Motor Group