LS
Leeroy S
1 reviews | Active since Dec 2023
22 Dec 2023, 13:39
Worse place to live at
If there is a property company that does not care about their tenants it’s City property. At Franks Place it’s as if the building manager is clueless, it’s either we go for days without water, Wi-Fi,electricity or DStv connection. It forever to fix these issues and we pay rentals on time yet they enforce these strict rules on carbage place. The entrance view will confuse you thinking it’s world class apartments yet it’s actually **** place to reside at seriously. Not renewing my lease argh
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City Property's replyOfficial
23 Dec 2023, 14:40Dear Leeroy Sibanda,
We understand there is currenlty a problem with DSTV connectivity and are working on resolving the problem. Unfortunately during the festive period we are struggling to find technicians to attend to the problem but will continue our endeavours to resolve it speedily. Unfortunately our building manager do not have all the skills to resolve such technical problems and report it to the Property Manager who is responsible to call the relevant technical team to resolve the problem. Note that if you struggle with issues that is not resolved within the time you expect it to be resolved you are welcome to report it directly to our Customer Service contact lines and the details is available on our City Property Website.
We apologise for the inconvenieces you have experienced at Frank's Place and we invite you to get in touch with our customer service team to discuss these matters to assist you and make your living experience a pleasant one.
Kind regards,
City Property Support Team
We understand there is currenlty a problem with DSTV connectivity and are working on resolving the problem. Unfortunately during the festive period we are struggling to find technicians to attend to the problem but will continue our endeavours to resolve it speedily. Unfortunately our building manager do not have all the skills to resolve such technical problems and report it to the Property Manager who is responsible to call the relevant technical team to resolve the problem. Note that if you struggle with issues that is not resolved within the time you expect it to be resolved you are welcome to report it directly to our Customer Service contact lines and the details is available on our City Property Website.
We apologise for the inconvenieces you have experienced at Frank's Place and we invite you to get in touch with our customer service team to discuss these matters to assist you and make your living experience a pleasant one.
Kind regards,
City Property Support Team
City Property's reply23 Dec 2023, 14:40
Official
Dear Leeroy Sibanda,
We understand there is currenlty a problem with DSTV connectivity and are working on resolving the problem. Unfortunately during the festive period we are struggling to find technicians to attend to the problem but will continue our endeavours to resolve it speedily. Unfortunately our building manager do not have all the skills to resolve such technical problems and report it to the Property Manager who is responsible to call the relevant technical team to resolve the problem. Note that if you struggle with issues that is not resolved within the time you expect it to be resolved you are welcome to report it directly to our Customer Service contact lines and the details is available on our City Property Website.
We apologise for the inconvenieces you have experienced at Frank's Place and we invite you to get in touch with our customer service team to discuss these matters to assist you and make your living experience a pleasant one.
Kind regards,
City Property Support Team
We understand there is currenlty a problem with DSTV connectivity and are working on resolving the problem. Unfortunately during the festive period we are struggling to find technicians to attend to the problem but will continue our endeavours to resolve it speedily. Unfortunately our building manager do not have all the skills to resolve such technical problems and report it to the Property Manager who is responsible to call the relevant technical team to resolve the problem. Note that if you struggle with issues that is not resolved within the time you expect it to be resolved you are welcome to report it directly to our Customer Service contact lines and the details is available on our City Property Website.
We apologise for the inconvenieces you have experienced at Frank's Place and we invite you to get in touch with our customer service team to discuss these matters to assist you and make your living experience a pleasant one.
Kind regards,
City Property Support Team