WE STILL HAVEN'T RECEIVED OUR DEPOSIT BACK

<p>We moved out of the flat we were renting (unit518 The brooklyn)at the end of March)..We were told we will get our deposit within 21working days but till this day we havent recieved our money back...I made a call today & I was to speak to Nqobile who deals with such queries,she told me theres a cheque at he office waiting for me to collect....I asked her how come because before I moved out I was asked on how do Ilike to receive my deposit back .....I told them to deposit it into my bank account & issued them with banking details as they asked.....I told her nobody has even bothered to call or even send an sms to notify me about the cheque,so if I didnt call how was I going to know about the cheque & another thing I nolonger stay in Joburg so meaning I need to take time of my work schedule & travel to Joburg to collect cheque....She told me she was going to ask her senior to attend to my query,she asked me to hold & she hung up on me....Such poor customer services yet they deal with ***isting customer's & knowing how they operate if it was a case whereby we were stil lstating i nthe premises & didnt pay rent were going to be thrown out within 3days but now that its time for them to pay back its taking forever..</p> <p> </p> <p> </p>