VERY UNHAPPY CUSTOMER

Good day, I am writing this compliant as I feel I have been unfairly charged for an amount which I don’t know, I was renting a place for my son at one of the City Property buildings (Stellenberg Building Room 29) when it was time for him to move out we got charged for something which is not his fault, in the beginning of last year some people came to paint at the place and unfortunately they broke the window while they were painting my Son reported it immediately to the than building manager (Jimmy) who unfortunately has resigned now, we informed the new building manager (Governor) that we had reported the incident he says he wants proof of the conversation with Jimmy, was Jimmy not the one who was supposed to record the incident in they books, clearly we cant record the conversation and save it, I didn’t think we would encounter such a situation, now I have to pay R1748.08 from R917.53 which was the beginning of June, I’ve sent several emails to the current building manager but to date I have not received any feedback from him I am very frustrated and I refuse to be blacklisted for something which they are failing to acknowledge can we please get this sorted as its very frustrating honestly.