NM
Ntokozo M

1 reviews | Active since May 2013

14 Jul 2020, 09:13

Very terrible administration

Hello Peter,

Can you help on this matter.

City property has terribly damaged my credit profile. They report different amount every month, they I contact them the fix it for that month and apologize, but still report another different amountj the next month. This has been going on for period over 6 months.

And has negatively affected my credit profile. I have been declined vehicle finance because of their terrible administration.

Can I please have someone to really assist in this matter.

Because it looks like it will never be resolved. I cannot tolerate my credit status to be damaged by City Property on month to month basis I have to report this matter.

I demand immediate answer to this. I have previously asked what steps or actions will City Property take to for my damaged credit profile?

I have never received any response on that, every month I am told is fixed, and every month is new different amounts reported on my account.

I need written actions on fixing this, and what actions on damaged caused.

0
Replies (1)
City Property
City Property's reply14 Jul 2020, 10:35
Official
Good day,

We pride ourselves on offering a service that is, in our opinion, above average, we thank you for sharing your unsatisfactory experience in dealing with us and will investigate this error to resolve.

We have logged your enquiry with ***. An agent will be contacting you soon to assist in resolving the matter.

Kind regards,
City Property Customer Service Team
email: ***********
WhatsApp: **********